Terms of service

Effective Date: September 25, 2026

Last Updated: September 25, 2026

1. Agreement Overview

Welcome to Zahra Craft (operating via zahracraft.store). Throughout this site, the terms "we," "us," and "our" refer to Zahra Craft. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. Please read these Terms of Service carefully before accessing or using our website.

2. General Store Conditions & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products or website for any illegal or unauthorized purpose.
A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
We reserve the right to refuse service to anyone for any reason at any time.

3. Artisanship & Product Characteristics

Our collection consists of individually handcrafted brass and copper items, including hand-hammered sinks and fixtures. By placing an order, you acknowledge and agree to the following unique characteristics:

Handcrafted Variations: Because each piece is created by master craftsmen, subtle variations in dimension, color tone, hammering density, and texture are natural features of artisanal metalwork and are not considered manufacturing defects.
Natural Metal Patina: Solid copper and unlacquered brass are living materials that naturally react with air, water, and environment over time to form a rich patina. Proper maintenance and care guidelines should be followed to preserve your preferred finish.
Visual Representation: We make every effort to display the colors and details of our products accurately. However, individual screen settings and displays may slightly alter how colors appear.

4. Pricing, Orders, and Modifications

Price Adjustments: Prices for our products are subject to change without prior notice.
Order Acceptance: We reserve the right to limit or reject any order placed with us. These restrictions may include orders placed by or under the same customer account, credit card, or shipping address.
Accuracy of Billing Information: You agree to provide current, complete, and accurate purchase and account information for all orders made at our store so that we can complete your transactions and contact you as needed.

5. Third-Party Links & Tools

Certain content, products, and services available via our Service may include materials or tools provided by third parties (such as secure payment processors, shipping carriers, and analytics providers).

We are not responsible for examining or evaluating the content or accuracy of third-party websites or services.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

6. Intellectual Property Rights

All content included on this site—including text, graphics, logos, icons, custom Liquid layout code, images, audio clips, and software—is the exclusive property of Zahra Craft or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or website without express written permission from us.

7. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, or laws.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To upload or transmit viruses, malware, or any other type of malicious code.
To collect or track the personal information of others, or to scrape, crawl, or spider our site infrastructure.

8. Professional Installation & Limitation of Liability

Installation Responsibility: Fixtures such as copper or brass sinks must be installed by qualified, licensed plumbing professionals. Zahra Craft is not liable for structural, water, or plumbing damage resulting from improper installation or modification of our products.
Disclaimer of Warranties: Except as expressly provided, our site and products are provided "as is" and "as available" for your use.
Limitation of Liability: In no event shall Zahra Craft, our directors, officers, employees, or artisans be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any of our products or services.

9. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.