Shipping policy

Effective Date: September 25, 2026

Last Updated: September 25, 2026

Processing & Production Times

Ready-to-ship items are typically processed within the timeframe indicated on the product page.

Made-to-order and handcrafted products generally require approximately 4–5 weeks for production before shipment.

Because our products are handmade, production times may vary slightly depending on the item, customization, and order volume.

Shipping Times

Once your order has been completed and dispatched, estimated delivery typically takes approximately 6–8 business days.

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not included in the product price or shipping fee.

ZahraCraft LLC is not responsible for delays caused by customs authorities or for additional charges imposed by the destination country.

Tracking

Once your order has shipped, you will receive tracking information by email whenever tracking is available.

Please allow some time for the carrier's tracking system to update after dispatch.